REQUEST TRAINING

Category: Knowledgebase

  Hello,  You and/or your staff can register for training anytime at:https://arkansas-gov.zoom.us/meeting/register/tZ0lduyrpz0uE9eaWvAq3sML3iuI7E--8tDR We have different days & times available thr...

Requesting New User Accounts

Category: Knowledgebase

Only the Trusted Agent for a facility may ask for new users to be created. Please fill out the attached form and then create a new ticket

To Set up Delegates in SHARE Secure Mail

Category: SHARE Secure Mail

To setup Delegates in SHARE secure mail:  Must be logged into the mailbox that you want to grant delegate rights to.  (usually not your account). See attached for exact steps in completing.       O...

Set up "Send to me" configuration in SHARE Results

Category: SHARE Results

In SHARE Results users can send a Summary of patients records or a patient's encounter to themselves or another secure email. Keep in mind it has to be a secure email. See attached for detailed expla...

Configure Layout in SHARE Results

Category: SHARE Results

To view more patient data in SHARE Results please follow the attached directions.

How to Change Your SHARE / OHIT SFTP folder Password

Category: File Sharing Issues

If your facility needs to recover or change their SFTP Password please visit the web interface at https://transfer.adh.arkansas.gov/   Click the "Recover Password" button (circled in red)   The sys...