REQUEST TRAINING

Category: Knowledgebase

  Hello,  You and/or your staff can register for training anytime at:https://arkansas-gov.zoom.us/meeting/register/tZ0lduyrpz0uE9eaWvAq3sML3iuI7E--8tDR We have different days & times available thr...

Requesting New User Accounts

Category: Knowledgebase

Only the Trusted Agent for a facility may ask for new users to be created. Please fill out the attached form and then create a new ticket

To Set up Delegates in SHARE Secure Mail

Category: SHARE Secure Mail

To setup Delegates in SHARE secure mail:  Must be logged into the mailbox that you want to grant delegate rights to.  (usually not your account). See attached for exact steps in completing.       O...

Clearing Cache & Cookies

Category: Knowledgebase

If you are having issues with SHARE's VHR or Mirth Mail a quick solution can be to clear your Browser's Cache.   The attached file has instructions on how to clear your cache in: Internet Explorer Go...

Set up "Send to me" configuration in SHARE Results

Category: SHARE Results

In SHARE Results users can send a Summary of patients records or a patient's encounter to themselves or another secure email. Keep in mind it has to be a secure email. See attached for detailed expla...

Configure Layout in SHARE Results

Category: SHARE Results

To view more patient data in SHARE Results please follow the attached directions.